MCRSGSM.exe is part of a product called known as Guest Survey Module and the developer is MICROS Systems, Inc. .
If you think that this file contains a virus or another malware, please download a virus scanner.
If MCRSGSM.exe is using too much CPU or too much memory in your system, it is possible that your file has been infected with a virus. Installing an antivirus is recommended.
Not all processes can be uninstalled without the help of a 3rd party tool, especially malware. To see if it can be uninstalled, first go to Start > Control Panel > Add/Remove programs and select Guest Survey Module from the list to remove the process MCRSGSM.exe from your computer.
If you have any problems with MCRSGSM.exe, you may try using a registry cleaner or a speed-up software to check, analyze, and fix problems that are affecting the performance of your computer.
You may try contacting MICROS Systems, Inc., the developer of MCRSGSM.exe and ask for more information.