a9ef-988a-bfce-074c is part of a product called known as [email protected] and the developer is Mail.Ru .
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Not all processes can be uninstalled without the help of a 3rd party tool, especially malware. To see if it can be uninstalled, first go to Start > Control Panel > Add/Remove programs and select [email protected] from the list to remove the process a9ef-988a-bfce-074c from your computer.
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You may try contacting Mail.Ru, the developer of a9ef-988a-bfce-074c and ask for more information.